Shipping Options
We offer a variety of shipping options to meet your needs. These options may vary based on your location and the products ordered.
Domestic Shipping
- Standard Shipping: Delivery within [3-7] business days.
- Express Shipping: Delivery within [1-3] business days.
- Overnight Shipping: Next-day delivery for orders placed before [cut-off time].
International Shipping
- Standard International Shipping: Delivery within [7-14] business days.
- Express International Shipping: Delivery within [3-7] business days.
Note: International shipping times may vary due to customs clearance processes and local delivery conditions.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, the shipping method selected, and the delivery destination. The total shipping cost will be displayed at checkout before you complete your purchase.
- Free Shipping: We offer free standard shipping on orders over [Insert Amount, e.g., $50] within [Country/Region].
- Flat Rate Shipping: A flat rate of [Insert Amount] is available for standard shipping on orders under [Insert Amount].
Order Processing
- Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase.
- Processing Time: Orders are typically processed within [1-2] business days. During peak times, processing may take longer.
- Backordered Items: If any items are backordered, we will notify you with an estimated delivery date or offer a refund.
Delivery Timeframes
Delivery times are estimates and may be subject to delays due to unforeseen circumstances such as weather, holidays, or customs inspections.
- Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package.
- Multiple Shipments: If your order includes multiple items, they may be shipped separately to expedite delivery.
International Shipping and Customs
International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities. Vexakart is not liable for any additional charges or delays caused by customs procedures.
- Customs Declaration: We will declare the full value of the goods on the customs declaration form and provide the necessary documentation for customs clearance.
- Customs Delays: Delays due to customs inspections are beyond our control, and we appreciate your patience in such cases.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to their nature or destination. We will notify you if any items in your order cannot be shipped to your location.
- Prohibited Items: Some items may be restricted for shipment to specific countries due to local regulations or safety concerns.
- P.O. Boxes: We do not ship to P.O. Boxes for express or overnight shipping options. A physical address is required for delivery.
Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact our customer support team within [7] days of the estimated delivery date.
- Lost Packages: We will work with the carrier to locate your package or provide a replacement/refund.
- Damaged Packages: Please provide photographic evidence of the damage, and we will assist in resolving the issue.
Changes to Shipping Details
If you need to change your shipping address or other delivery details, please contact us immediately at [Insert Email or Phone Number]. Changes can only be made before the order has been shipped.
- Address Errors: Ensure that the shipping address provided is accurate and complete. Vexakart is not responsible for delays or losses due to incorrect addresses.
Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact our customer support team:
Email: info@vexakart.com
Address: FLAT NO 616/A, BABUKHAN ESTATE, BASHEERBAGH, Hyderabad, Telangana, 500004
Phone: +91-9032584409